FAQ
Medical Scrubs
What size am I?
Do you have Petite, Regular and Tall Sizes?
Yes. Our scrub pants come with three different inseam options.
Use our sizing tables to find your perfect fit:
How do I care for my Zzuri Scrubs?
Cold machine wash inside-out. Tumble dry low. We recommend tying your drawstring prior to washing your scrub bottoms to ensure the drawstring stays in place.
Will you be offering more sizes and colours soon?
Yes. Our range is always expanding. Join our mailing list for announcements.
Why doesn’t my Zzuri Classic Scrub Top have pockets?
Our Classic Scrub Top has tack stitching on the pockets to keep the shape of the scrub tops during manufacturing and shipping — like you see on designer suits. The first time you use the top, you will need to snip the pockets to open them up. Simply pull along the thread line and the seam should open up nicely. Please do not use sharp objects to open the pockets.
My item has a defect, what do I do?
Please email us at contact@zzurimedicalscrubs.com.au and a customer service representative will be happy to help you.
Payment
What payment methods do you accept?
We accept VISA, AMEX, Mastercard, Stripe, Paypal and Afterpay.
Is your payment method secure?
Yes. Our payments are processed by Paypal or Stripe. They are both secure and reliable payment providers.
Do you have Afterpay or a similar payment option?
We have Afterpay.Afterpay allows you to split your order into four payments. Visit the Afterpay FAQ section for more information.
How do you protect my details?
Please check out our Privacy Policy
Checkout and promos?
Is there a free shipping option?
We offer free shipping to Australia on all orders over $100 AUD
For orders to all other locations, please refer to our Shipping & Return page
If you have spent over $100 AUD and free shipping is not showing:
1. Check you are looking at the order value in AUD.
2. Check you have used the correct country in your address.
3. Contact us: contact@zzurimedicalscrubs.com.au
My promo code is not working
If your promo code is not working:
1. Check you entered the code correctly.
2. Make sure you have met the terms.
3. Contact us: contact@zzurimedicalscrubs.com.au
Customer Service
Does Zzuri have a phone number for customer service inquiries?
Zzuri does not have a customer service telephone number at this time. This is due to the fact that our founders and customer service representatives are healthcare providers working alongside you. We frequently monitor our email contact@zzurimedicalscrubs.com.au and believe this is the best way to communicate. Thank you for your understanding.
Influencers and ambassadors
Are you looking for Ambassadors?
Yes. We are interested in working closely with healthcare influencers across all disciplines. Doctors, Nurses, Dentists, Veterinarians, Allied Health and Ancillary Staff are all welcomed. Please contact us at contact@zzurimedicalscrubs.com.au